GENERAL PRIVACY INFORMATION NOTICE

Acro Industrial Paints / QD Xpress and Solvent Supply CC

Acro Industrial Paints and QD Xpress and Solvent Supply CC ("the Company") are committed to protecting your personal data and ensuring that organisational and technical security measures are in place to protect your personal data, whether you are purchasing our products and services, receiving communications or newsletters, or simply browsing our websites.

By using our websites or purchasing any products or services, you consent to the processing of your personal data as outlined in this General Privacy Information Notice (the "Policy") and in accordance with applicable South African laws, including the Protection of Personal Information Act (POPIA).

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Personal Data, Purposes of Processing, and Legal Basis

Services

We collect personal data directly from you or from other data controllers for the purpose of providing or assisting with our services. Personal data may include, but is not limited to:

• Name

• Address

• Title

• Contact information

The processing of your personal data is necessary for us to fulfill contractual obligations, provide services, or comply with legal obligations. The legal basis for processing your personal data includes:

• Contractual necessity

• Your consent

• Legal obligations

• Legitimate interest in accordance with POPIA

Upon request, we will provide you with the identity of any third-party data controllers involved in processing your personal data.

Websites

When you use our websites, we may collect and log certain data to ensure functionality and security, including:

• IP address

• Access time

• Website and browser information

We may also collect personal information if you complete a contact form or register on our website. The processing of such data is based on your consent or our legitimate interest in improving our services.

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Newsletters and Commercial Communications

If you subscribe to our newsletters or request other commercial materials, we process your:

• Name

• Email address

• Other relevant contact details

You may withdraw your consent at any time by unsubscribing from our communications.

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Data Retention

We retain personal data only as long as necessary to fulfill the purpose for which it was collected, or as required by law. Website data is deleted after 30 days, except cookies, which follow our Cookie Policy.

If processing is based on consent, we will delete your personal data upon withdrawal unless required to retain it for legal reasons.

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Disclosure of Personal Data to Third Parties

We may disclose your personal data to third parties, including:

• Suppliers and service providers

• Marketing and hosting companies

• Legal or regulatory authorities when required by law

We ensure that all third parties comply with POPIA and maintain appropriate security measures. If third parties are located outside South Africa,

we ensure an adequate level of data protection before any transfer.

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Your Rights

Under POPIA, you have the following rights:

• Right to be informed about the personal data we process.

• Right to correction of inaccurate or incomplete data.

• Right to deletion of your personal data in certain circumstances.

• Right to restrict processing under specific conditions.

• Right to object to processing based on legitimate interests.

• Right to data portability where applicable.

To exercise your rights, contact us via our website or email.

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Data Breach Notification

If you suspect a breach of your personal data, please report it immediately via email with the subject "BREACH OF PERSONAL DATA". We will take immediate action in accordance with POPIA.

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Legal Notice and Cookie Policy

Use of the Website

By accessing our website, you agree to our Legal Notice. If you do not accept the terms, please discontinue use.

Cookies

We use cookies to:

• Improve website functionality

• Provide personalized content

• Ensure security

You may disable cookies in your browser settings, but some features may not function properly.

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Email Disclaimer and Confidentiality

Emails sent by the Company, its employees, or agents may contain confidential information. If you are not the intended recipient, please delete the email and notify the sender immediately. Unauthorized use, disclosure, or distribution is prohibited.

Emails are subject to monitoring and filtering for security reasons.

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Contact Information

For general inquiries, data protection concerns, or to exercise your rights, please contact us through our website.

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Compliance with South African Laws

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This Policy complies with the Protection of Personal Information Act (POPIA) and other applicable South African laws. Any disputes shall be governed by South African law and resolved in South African courts.

Unsubscribe: If you no longer wish to receive communications from us, please contact us via email or use the unsubscribe link provided in our communications.

Acro Industrial Paints / QD Xpress and Solvent Supply CC reserves the right to amend this Policy at any time. Updates will be posted on our website.